Standard Triple Room
- Sleeping arrangements for 3 persons
Hotel · Santiago · Santiago Metropolitan
Hotel Elisa Cole
A modern, no-fuss 3-star in central Santiago — quiet street, soundproofed rooms, and staff who go out of their way.
- 24-hour reception
- Soundproofed rooms
- Paid shuttle service
8.5
Great
396 reviews
Booking.com 8.5 · 396 reviews
About
Hotel Elisa Cole
Hotel Elisa Cole sits in the heart of Santiago, a short walk from the metro and close to the lively neighbourhoods of Bella Vista and Barrio Italia. The 3-star hotel has been recently refurbished, with a crisp, clean look that guests consistently mention. The atmosphere is calm — the hotel is on a quiet street, and soundproofed rooms help keep it that way.
Service here is the standout. Review after review points to staff who are friendly, helpful and proactive: ordering food, pointing out nearby banks, and suggesting what to see and do. Practical touches include 24-hour reception, luggage storage, express check-in/out, and a paid shuttle. Breakfast is straightforward but well-liked, with fresh fruit, juices, yogurt and cereal.
- No smoking on site
- Wi-Fi
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
In brief
What works, what to weigh
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Strengths
4 reasons to book- Staff who genuinely care — Guests consistently describe the team as friendly, helpful, and proactive — from ordering food to recommending local sights. This is the most frequently praised aspect of the stay.
- Clean, modern rooms — The recently refurbished hotel delivers spotless, spacious rooms with comfortable beds and modern bathrooms. Soundproofing adds to the restful atmosphere.
- Central yet quiet location — Set on a calm street in Santiago's centre, the hotel is within walking distance of Bella Vista, Barrio Italia, and the metro — easy for exploring without street noise.
- Solid breakfast and value — The breakfast offering — fresh fruit, juice, yogurt, cereal — is simple but satisfying, and guests consider the price fair for what's provided.
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Worth weighing
3 to weigh- Breakfast is basic — It's fresh and enjoyable, but you won't find a lavish spread. Guests describe it as 'basic' or 'sufficient' rather than exceptional.
- No on-site parking or pets — Parking isn't listed, and pets are not allowed. If you're driving or travelling with an animal, you'll need to plan around this.
- Check-in window ends at 23:59 — Reception is 24-hour, but official check-in runs from 15:00 to 23:59. Late arrivals after midnight may need to coordinate directly.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Deluxe Room
- 1 King-size bed
Twin Room
- 2 Single beds,1 King-size bed,1 Double bed
- Street view
- Shower
- Heating
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Services
- 24-hour reception
- Express check-in/ -out
- VIP check-in/ -out
- Currency exchange
- Luggage storage
- Room service
- Paid shuttle service
- Tours/Ticket assistance
- Grocery shopping service
Comfort
- Air conditioning
- Heating
- Soundproofed rooms
- Flat-screen TV
- AM/FM alarm clock
- Trouser press
- Free toiletries
- Cots
- Parquet floor
Food & Drink
- Coffee shop
- Snack bar
- Welcome drink
Accessibility
- Rooms/ Facilities for disabled
Safety
- 24-hour security
- Safe deposit box
- Smoke detectors
- Fire extinguishers
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 396 reviews
Booking.com · 8.5 · 396 reviews
8.5Verified guest“The staff were the highlight — genuinely friendly and went out of their way to help, from ordering food to walking me to a nearby bank. The hotel is clean and modern, with spotless, spacious rooms and comfortable beds. Breakfast was basic but fine. Excellent value and a quiet street made for a peaceful stay.”
8.5Verified guest“Recently refurbished, in a good area. Easy walk to Bella Vista and Barrio Italia. Staff were pleasant and helpful, breakfast excellent, rooms clean.”
8.5Verified guest“Great location close to the city centre and metro — easy to explore. Facilities clean and modern. Breakfast was delicious, and the staff were lovely and helpful.”
8.5Verified guest“Breakfast had fresh juice, fruit, yogurt and cereal. Staff were very helpful with suggestions. Room was spacious and clean, internet was fast. Lively neighbourhood with lots of culture, and most attractions within walking distance.”
8.5Verified guest“Staff were incredibly friendly and helpful, making sure we had everything. Breakfast was great with fresh fruit, juices and cereals. Location was ideal — restaurants, bars and cultural spots all within walking distance. The area was lively and fun.”
8.5Verified guest“Exceeded expectations. Staff went above and beyond — Cesar and Ivan were incredibly helpful and friendly. Location on a quiet street was perfect for relaxing. Rooms well-kept with all basics, comfortable beds and nice attention to detail.”
04 — Location
Getting around Santiago
The property sits in Santiago.
Bella Vista: About a 10-minute walk, this bohemian neighbourhood is packed with bars, restaurants and street art. A good place to start your evenings.
Barrio Italia: A short stroll away, known for its design shops, cafés and French-Italian architecture. That's a pleasant afternoon wander from the hotel.
Metro access: The nearest metro station is within easy walking distance, putting the rest of Santiago quickly within reach.
Elisa Cole 10-22, Santiago, Santiago Metropolitan, 8330091, Chile
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 06:00-12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 31 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59. Check-out is from 06:00 to 12:00.
Is parking available at the hotel?
The hotel does not list parking facilities. If you're driving, it's best to arrange parking nearby in advance.
Are pets allowed?
Pets are not allowed at Hotel Elisa Cole.
Is breakfast included?
The hotel serves breakfast, and guests describe it as fresh and satisfying, with options like juice, fruit, yogurt and cereal. Specific inclusion in your rate is best confirmed at booking.
Does the hotel offer airport transfers?
A paid shuttle service is available at the hotel. Contact the 24-hour reception to arrange it.
Are rooms air-conditioned?
Yes, the rooms are equipped with air conditioning and heating, and the Twin Room also has soundproofing.
The bottom line
Hotel Elisa Cole is a dependable central choice for travellers who value honest service and a good night's sleep. It's not flashy, but the consistent praise for the staff, the clean rooms, and the quiet street make it easy to recommend.
8.5Best for: couples and solo travellers wanting a calm, central base with genuine service.
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